CRM magazine Best Practices Series: Software-as-a-Service

Read about eight leading (but very different) SaaS providers telling their stories and explaining how they can help your company achieve its goals.
The three main drivers of SaaS adoption—low initial cost of ownership, speed of deployment, and low internal IT resource profile—make SaaS solutions attractive at any time, but even more so in times of recession, provided there is a bona fide business need and the initiative can reliably be expected to create additional revenue or save money.

Produced by CRM Media; Sponsored by Oracle

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Software as a Service Dramatically Improves CRM Success

Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness.
Although many traditional premises-based Customer Relationship Management (CRM) applications promise a significant improvement and increase in sales effectiveness, in reality their strength is only in empowering management with a holistic view of the sales process. This has led companies to replace them with newer on-demand, Software-as-a-Service (SaaS) applications, but even that isn’t enough.

Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.

Written by Yankee Group Research, Inc., Sponsored by Oracle Corporation

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Why Security SaaS Makes Sense Today

Learn the Top 7 Reasons to Adopt SaaS for Security.
Keeping up with the new and the increasingly complex nature of Web and Email threats can be a daunting task for IT professionals. Companies require a robust, comprehensive solution that proactively protects their data and mission critical applications from the onslaught of malware which consume IT resources, employee productivity and ultimately a company’s bottom line. In this white paper, you will learn:

• The Top 7 Reasons to Adopt SaaS for Security
• The 5 Steps to Selecting a SaaS Provider
• Why SaaS Is the Logical Next Step for Security

Say Go Perimeter and stop throwing money and bandwidth at your security issues – challenge Webroot to demonstrate why security belongs in the cloud!

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MSPs, SaaS and the Management of Remote Devices

Explore many issues faced by organisations that have to manage an increasingly dispersed IT infrastructure.
Whether we like it or not we are all IT users now. Through the ubiquity of networks of devices that we rely on for information, security and day-to-day transactions even those who eschew technology now rely on it, even if they do not acknowledge it. The failure of these networks can lead to widespread disruption, unhappy customers, unproductive employees and lost business. Ensuring their availability, security and efficiency is a job for experts who need powerful tools to carry out the task.

This briefing has been written by Quocirca to address issues faced by organisations that have to manage an increasingly dispersed IT infrastructure.

The report draws on Quocirca’s knowledge of the technology and business issues faced by organisations and provides advice on the approaches that can be taken to ease the task of IT management.

Published by Quocirca; Sponsored by NTRglobal.

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How SaaS-Based Tools Provide a Superior End-User Service

The report draws on Quocirca’s knowledge of the technology and business issues faced by organizations and provides advice on the approaches that can be taken to ease the task of IT management.
Businesses of all sizes have to manage an increasing diversity of remote users and devices. The task ranges from simply keeping systems running to ensuring security, compliance and the achievement of environmental goals. Under this sort of pressure, IT managers and managed service providers, to which the task is often outsourced, must have flexible access to powerful tools and an ability to share the data those tools rely on.

This briefing has been written by Quocirca to address issues faced by organizations that have to manage an increasingly dispersed IT infrastructure.

Published by Quocirca; Sponsored by NTRglobal.

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IDC Viewpoint – SaaS: Key Considerations

Learn how to choose the right SaaS vendor for your organisation.
Business efficiency is more important than ever. The travel booking and expense claim process is one area in which a software-as-a-service (SaaS) solution, like Concur® Travel & Expense, can help businesses:

• Dramatically reduce expense processing costs by more than 60 percent, and cut online booking costs by 40 percent.
• Save money by decreasing TMC management fees by as much as 35 percent.
• Reduce operating costs by up to 37 percent, in as little as 90 days.

This paper is also available in German and French. Register now to receive your free copy!

Prepared by IDC; Sponsored by Concur Technologies.

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SaaS Secures in Uncertain Times

Learn how you can save money and simplify management with Webroot Security SaaS.
In a tight economy, IT managers are faced with more challenges than ever. Budgets are shrinking, Web and email threats are increasing, and administrators are tasked with providing more support with fewer people. As organizations rethink how they manage critical functions like Web and email security, industry experts are recommending the Software-as-a-Service (SaaS) model.

This informative paper discusses how the Software-as-a-Service model can help you stay ahead of Web and email threats without breaking the bank on infrastructure and management by:

• Improving Web and Email Security in Tough Times
• Learning How SaaS Marks the Next Step in the Journey
• Getting the Most from SaaS

Published by: Computerworld eBriefings; Sponsored by: Webroot

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